Return Policy
This Policy contains terms and conditions of return policy. Please read carefully this Policy. This Policy is an addendum to the License Agreement regulating the policy regarding the rights to withdraw from an agreement and the right to a refund.
1. The Interactive courses are software that we provide to users for remote use via the website http://htmlacademy.org (the Website).
2. You do not purchase the product. Interactive Courses constitute intellectual property and we only grant the right to use them. Legally, we are the licensor and you are the licensee of the Interactive Courses.
3. You can find information about the terms of use on a paid basis, about tariffs, automatic debits and returns in Section 3 of this License Agreement https://htmlacademy.org/docs/agreement.
4. If you do not understand any terms and conditions, please contact us before entering into this License Agreement.
5. Cooling-off Period
The Cooling-off Period is a period of time during which you can change your decision to purchase the Interactive Courses for any reason and receive a refund subject to the following conditions:
5.1. Temporary Access. If you have acquired the right to use the Interactive courses on terms of Temporary Access as described in clause 3.1. of this License Agreement, you may withdraw from the License Agreement and obtain a refund within 14 (fourteen) days from the date of purchase. In case of return we will deduct the cost of using the Interactive Courses for the period from the date of purchase of the Temporary Access to the date of refusal. The Interactive Courses will be delivered immediately after you have purchased the Temporary Access, so we will deduct the cost for the period during which the Interactive courses will have been delivered to you. If the refusal of the Temporary Access is caused by an objective or subjective nonconformity of quality, we will refund you the full amount that you have paid. No refund will be given upon expiration of the Cooling-off Period, except as required by applicable law.
5.2. Paid Subscription. If you have acquired the right to use the Interactive courses on terms of Paid Subscription as described in clause 3.2. of this License Agreement, you may withdraw from the License Agreement and obtain a refund within 14 (fourteen) days from the date you have signed up for the Paid Subscription. In case of return we will deduct the cost of using the Interactive Courses for the period from the date of purchase of the Paid Subscription to the date of refusal. The Interactive Courses will be delivered immediately after you have purchased the Paid Subscription, so we will withhold the cost for the period during which the Interactive Courses will have been delivered to you. If the refusal of the Temporary Access is caused by an objective or subjective nonconformity of quality, we will refund you the full amount that you have paid for the Prepaid Period in which the nonconformities were found. No refund will be given upon expiration of the Cooling-off Period. THE REFUSAL DURING THE COOLING-OFF PERIOD FOR THE PAID SUBSCRIPTION WILL BE POSSIBLE ONLY WHEN YOU HAVE SIGNED UP FOR THE PAID SUBSCRIPTION AND ONLY DURING THE FIRST PREPAID PERIOD. AS FROM THE SECOND PREPAID PERIOD AND IN ANY SUBSEQUENT PREPAID PERIOD, NO REFUSAL AND COOLING-OFF PERIOD WILL BE PROVIDED. No refund will be given upon expiration of the Cooling-off Period, except as required by applicable law.
5.3. Trial Subscription. If you have acquired the right to use the Interactive Courses on terms of Trial Subscription as described in clause 3.3. of this License Agreement, you may withdraw from the License Agreement and obtain a refund within 14 (fourteen) days from the date of purchase. The Cooling-off Period includes both the Trial Period and the Prepaid Period. In case of return we will deduct the cost of using the Interactive Courses from the date of purchase of the Trial Period to the date of refusal. The Interactive Courses will be delivered immediately after you have purchased the Trial Subscription, so we will deduct the cost for the period during which the Interactive Courses will have been delivered to you. If the refusal of the Interactive courses is caused by an objective or subjective nonconformity of quality, we will refund you the full amount that you have paid. No refund will be given upon expiration of the Cooling-off Period, except as required by applicable law.
6. In the event that you do not use the Interactive courses for reasons beyond the control of HTML Academy, the payments you have made will not be refunded.
7. If, by virtue of this License Agreement or the governing law, we are obliged to refund payments, we will do so without undue delay, but no later than 14 days after we have received the notification of the consumer’s intention to terminate the License Agreement. The refund obligation will be considered fulfilled by us when the funds have been debited from our accounts for refund.
8. The refund will be made through the same means of payment that you have used to make such payments. IF YOU WANT TO OBTAIN A REFUND IN ANOTHER WAY, PLEASE INFORM US AT THE TIME OF SENDING THE NOTIFICATION OF THE WITHDRAWAL FROM THE LICENSE AGREEMENT, WHAT WAY OF REFUND WILL BE ACCEPTABLE FOR YOU AND PROVIDE THE ACCOUNT DETAILS FOR PAYMENTS THAT WILL ENABLE US TO FULFILL SUCH REQUEST.
9. The Interactive Courses will be delivered immediately after you have purchased the Temporary Access/Trial Subscription/Paid Subscription. In the meantime, you may refuse to use the Interactive Courses and withdraw from the License Agreement during the Cooling-off Period as described in this Policy. In case of refusal we will deduct the cost for the period during which the Interactive Courses will have been delivered to you. If the refusal is caused by an objective or subjective nonconformity of quality, we will refund you the full amount that you have paid, as described in Section 3 of the Licence Agreement. No refund will be given upon expiration of the Cooling-off Period.
10. This Policy complies with the laws of Estonia.
Contact Information
HTML Academy OÜ, Harju maakond,
Tallinn, Kesklinna linnaosa,
Tuukri tn 19, 10152